From what we can tell they want you to call customer service to get the contact info for the REO Department. 866-BNY-1784 or 800-269-6776. You can also try their website http://www.bnymellon.com/. Good Luck!!
Bank of New York Mellon, REO Department
Hello, I am a realtor with over 21 years of experience. I have a client interested in buying an occupied foreclosure from Bank of New York Mellon. Do any of you have a contact number for that Bank? The property we are interested in is in zip code 91302. I appreciate your response and will reciprocate whenever possible. Thank you very much! Mai
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